About Homeward


About HomewardHomeward is the planning and coordinating organization for homeless services in the greater Richmond region.

Our mission is to prevent, reduce, and end homelessness by facilitating creative solutions through the collaboration, coordination, and cooperation of regional resources and services.

The organization fulfills its mission to prevent and end homelessness in the Richmond region through three core areas of focus:

Identifying Needs and Trends

  • Research and Evaluation – Homeward serves as the central resource for real-time community-level data including documented service outcomes. Findings are provided to public and private service providers and policy makers in the region.
  • Homeward Community Information System (HCIS) – provides coordinated case management and the tracking of clients, program, and system level outcomes through a web-based, secure database. HCIS is our region’s adoption of the nationally mandated Homeless Management Information System (HMIS). The Department of Housing and Urban Development requires the use of an HMIS database for providers and communities receiving HUD funds.

Serving as a Community Catalyst for Change in Service Delivery

  • System Coordination through the identification of gaps in the system of services as well as the facilitation of agency or program collaborations.
  • Homeward also develops the community partnerships needed to implement systemic change initiatives like the Ten Year Plan to Prevent and End Homelessness in the Richmond Region.

Educating the Community for System Change

  • Community Engagement– Homeward pursues and provides public education about homelessness and the service delivery system in our region through trainings and volunteer opportunities; presentations about our homeless services delivery system; annual publications and handouts; and access to service guides, data and analytical research.
  • Technical Assistance is given to public and private sector service providers working with individuals and families experiencing homelessness or are at risk of homelessness.

Homeward Turns 20!

In 1998, Homeward was created out of our community's response to the crisis of homelessness. There was a clear need for an agency that would drive the collaboration and strategy to get people of the streets and into safe, stable housing. Today we see homelessness in greater Richmond reduced by more than half since 2009 and our per capita rate of homelessness is among the lowest in the state and nation. 

Follow this link to view a short video about our work reducing homelessness.  

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Yes, we can end homelessness





Contact Us:

9211 Forest Hill Ave. Suite 200,
Richmond, VA 23235

Tel: (804) 343-2045
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