Farewell and Thank You, Melanie McDonald

Elizabeth Handwerk • December 19, 2025

After more than 20 incredible years with Homeward, Melanie McDonald embarks on a well-earned retirement.

Melanie joined Homeward in 2006 and has been a cornerstone of our organization ever since. In her role as Grants and Compliance Manager, Melanie worked tirelessly behind the scenes to ensure our operations ran smoothly and effectively. Her work managing public grants, optimizing the use of funds, and overseeing key administrative functions like risk management, payroll, contract support, and regulatory compliance was vital to Homeward’s success. It is work that allowed the rest of our team to serve hundreds of people experiencing homelessness with confidence and integrity.


Throughout her career with Homeward, Melanie helped guide the organization through periods of growth and change. When she first started, Homeward had a small team, and everyone “wore many hats.” Over the years, as Homeward expanded, Melanie’s deep commitment to excellence and stewardship helped strengthen our systems and paved the way for sustainable impact.

At her retirement celebration — affectionately themed “Time Flies!” in honor of her favorite pastime — team members reflected on what Melanie has meant to Homeward. Her steady presence, thoughtful leadership, and warm spirit have shaped not only the work we do but the culture we share. We’ll especially remember how her joy for birdwatching (binoculars often close at hand) became a symbol of the enthusiasm and positivity she brought to our work every day. 


Melanie’s legacy is one of dedication, compassion, and care: qualities that have allowed Homeward to serve our region’s most vulnerable neighbors with dignity for decades. While we will miss her immensely, we are so grateful for her years of service and the many ways she has strengthened our mission to prevent, reduce, and end homelessness.


Please join us in wishing Melanie a joyful, restorative, and bird-filled retirement. Thank you, Melanie, for everything.

February 18, 2026
As housing instability and the cost of living continue to rise nationally, and especially in the Richmond region, we’ve seen increased pressure on homeless services. These larger economic forces push more people to the brink of homelessness and add further strain to our current support network for individuals and families experiencing homelessness.
February 11, 2026
We often get questions about how people can help support the work of Homeward and homeless service providers in the Richmond region. One way we to help is talking to your elected representatives about the important work taking place and the need to fund proven, successful programs.
By Elizabeth Handwerk January 30, 2026
After nearly two decades of dedicated service and impact on efforts to solve homelessness in the Richmond region, Margot Ackermann, Ph.D. is retiring from her role as Director of Research and Evaluation at Homeward . While we will deeply miss her leadership, compassion, and institutional knowledge, we also celebrate the legacy she leaves behind: one that has strengthened our community, shaped data-driven practice, and inspired countless colleagues and partners.
January 28, 2026
There is incredible compassionate collaboration that happens with trained street outreach professionals and Homeward - the dedicated planning agency for the Greater Richmond Continuum of Care (GRCoC) – each and every day, but especially on days with extreme weather.
January 21, 2026
Most of us have seen the weather reports for this weekend’s winter storm. Any accumulation, let alone what’s forecasted, is disruptive for everyone, especially our neighbors facing homelessness.
January 14, 2026
Later this month, Homeward will organize the Winter 2026 Point in Time (PIT) count for our region. The PIT count takes place annually and has been managed by Homeward since 1999.
By Elizabeth Handwerk January 6, 2026
“There are so many people who are one check or one job loss away from homelessness. We all need to be kind to each other.”
By Jen Johnson December 23, 2025
This holiday week, our community of partners proved once again that we do better work together.
November 24, 2025
As the Richmond region continues to become a more expensive place to call home, we see elevated rates of poverty, housing instability, and homelessness.
November 18, 2025
The Richmond region got its first blast of winter recently. As the winter season approaches, we all brace for cold days and colder nights. Winter is always an especially difficult time for our neighbors pushed into homelessness. Homeward staff have been working diligently with Greater Richmond Continuum of Care (GRCoC) partners to prepare for the additional challenges that come with cold weather.