Community Collaboration in Action

February 27, 2026

As the planning and coordinating agency of the Greater Richmond Continuum of Care (GRCoC), Homeward staff members work closely with local leaders and community members in participating jurisdictions across our region. Greater Richmond is a diverse area and our localities range from urban to suburban to rural. The needs of those communities differ as well.

Homeward staff work closely with GRCoC agencies and local government partners to collaborate in ways that support their specific needs and environments while also supporting their residents facing the trauma of homelessness.


That collaboration happens constantly. For example, Homeward staff participate in ongoing coordination calls in Chesterfield County to help individuals experiencing unsheltered homelessness. In Henrico County, staff are part of the monthly human services strategy calls. In Richmond, staff participate in the city’s Human Services Expert Cabinet Meeting that occurs every other week. In the town of Ashland, staff participate in planning and coordination efforts. These calls provide opportunities for Homeward team members to share updates, resources, and more.


The continuing conversations and the connections that come from these meetings highlight the importance of ongoing collaboration to support the individuals and families experiencing homelessness in our region.


How do these collaborations begin? If often starts with a phone call or an email. In fact, Homeward has recently begun supporting Powhatan County to establish a more coordinated effort to address unsheltered homelessness in the rural county.


The community conversation began when a Department of Social Services outreach worker for Powhatan County reached out for help. Homeward staff facilitated deeper conversations about homeless services with key community stakeholders, including County Administration, Department of Social Services, emergency medical personnel, public safety (police and park rangers, in particular), and the Free Clinic of Powhatan.


Initial discussions focused on where homelessness occurs, who is impacted, pathways to homelessness, and challenges to addressing homelessness in the county. After this initial conversation, attendees then take part in Homeward’s Connections to Homeless Services training session. Everyone also has committed to participate in monthly calls that will help to improve coordination of homeless services in Powhatan.


Homeward’s role is central to ensure this collaboration occurs. Staff members help to align all stakeholders with each other and make sure they’re engaged with the GRCoC.


Homeward also provides resources and insights to facilitate services so they have the biggest impact possible.

Community engagement isn’t limited to local government officials or nonprofits. Anyone can get more involved in the GRCoC and how our region supports our most vulnerable neighbors.


Here are five tangible ways you can get involved:

· Attend an upcoming Connections to Homeless Services training session. These sessions are a great introduction to this work. They take place on the third Friday of every month from 10am – 11:30am. You can get more details and register online.


· Participate in the Housing Problem Solving in-person training session. The next session takes place on March 27th from 10am – 11:30am. You can register online to reserve your spot.


· Support local nonprofits that provide homeless services and are funded by the GRCoC or partners on the Homeless Connection Line.


· Share this Housing Resource Card with people in need.


· Know how to find accurate and reliable information about resources and services for those facing homelessness. Homeward’s website has a list of verified resources.


February 18, 2026
As housing instability and the cost of living continue to rise nationally, and especially in the Richmond region, we’ve seen increased pressure on homeless services. These larger economic forces push more people to the brink of homelessness and add further strain to our current support network for individuals and families experiencing homelessness.
February 11, 2026
We often get questions about how people can help support the work of Homeward and homeless service providers in the Richmond region. One way we to help is talking to your elected representatives about the important work taking place and the need to fund proven, successful programs.
By Elizabeth Handwerk January 30, 2026
After nearly two decades of dedicated service and impact on efforts to solve homelessness in the Richmond region, Margot Ackermann, Ph.D. is retiring from her role as Director of Research and Evaluation at Homeward . While we will deeply miss her leadership, compassion, and institutional knowledge, we also celebrate the legacy she leaves behind: one that has strengthened our community, shaped data-driven practice, and inspired countless colleagues and partners.
January 28, 2026
There is incredible compassionate collaboration that happens with trained street outreach professionals and Homeward - the dedicated planning agency for the Greater Richmond Continuum of Care (GRCoC) – each and every day, but especially on days with extreme weather.
January 21, 2026
Most of us have seen the weather reports for this weekend’s winter storm. Any accumulation, let alone what’s forecasted, is disruptive for everyone, especially our neighbors facing homelessness.
January 14, 2026
Later this month, Homeward will organize the Winter 2026 Point in Time (PIT) count for our region. The PIT count takes place annually and has been managed by Homeward since 1999.
By Elizabeth Handwerk January 6, 2026
“There are so many people who are one check or one job loss away from homelessness. We all need to be kind to each other.”
By Jen Johnson December 23, 2025
This holiday week, our community of partners proved once again that we do better work together.
By Elizabeth Handwerk December 19, 2025
After more than 20 incredible years with Homeward, Melanie McDonald embarks on a well-earned retirement.
November 24, 2025
As the Richmond region continues to become a more expensive place to call home, we see elevated rates of poverty, housing instability, and homelessness.