Homeward to Host Best Practices Conference for Homeless Service Agencies and Partners

April 29, 2024

Richmond, VA – May 1, 2024 – Homeward – the planning agency for the Greater Richmond Continuum of Care (GRCoC), a network of homeless service providers that deliver coordinated and compassionate solutions to homelessness in the Richmond region – will host its annual Best Practices Conference on Friday, May 3, 2024 at The Westin Richmond hotel in Henrico County.

More than 200 attendees, including public and private partners, are expected to gather to learn together and recognize the collective impact of our region’s coordinated response to homelessness.


Notably, these collaborative efforts have a long-term impact. Homeward reported that 80 percent of people who exited shelters and other GRCoC programs did not return to homelessness within a one-year period.


“We’re proud to once again host this regional Best Practices Conference because the event brings together homeless services professionals to share critical insights that enable our regional network to support more people facing homelessness and housing instability,” said Kelly King Horne, executive director of Homeward. “In addition to learning from one another, this event offers a moment to acknowledge the meaningful work done by homeless services agencies and highlights that we all can be part of the solutions to address homelessness in our region.”


The conference brings together homeless service providers, funders, advocates, and others. Workshops will focus on sharing strategies to solve homelessness on a client, organization, and community level.


Adrienne Cole Johnson will serve at the conference’s keynote speaker. An engagement expert, she is a natural mediator, community builder, skilled facilitator, and strategist. Johnson is the co-founder of the Richmond Night Market; co-owner of The Len, an open concept event venue; and serves as Chief of Family and Community Engagement for Henrico County Public Schools, the first position of its kind, taking lead on building culture, climate and connections for parents, community members, and partners.


Session topics will cover deeply affordable housing policies, aligning with the public sector, partnering with Managed Care Organizations, supporting people with dementia, and more.


Horne added, “The knowledge shared at this conference is so impactful because it empowers homeless service agencies to work smarter, connect the dots, and maximize limited resources.”



Homeward’s 2024 Best Practices Conference is sponsored by Virginia Housing and the Richmond Association of Realtors.

Additional information about the Best Practices Conference is available online: https://www.homewardva.org/conference.

For questions related to the conference or to register, please email info@homewardva.org.



By Elizabeth Handwerk January 30, 2026
After nearly two decades of dedicated service and impact on efforts to solve homelessness in the Richmond region, Margot Ackermann, Ph.D. is retiring from her role as Director of Research and Evaluation at Homeward . While we will deeply miss her leadership, compassion, and institutional knowledge, we also celebrate the legacy she leaves behind: one that has strengthened our community, shaped data-driven practice, and inspired countless colleagues and partners.
January 28, 2026
There is incredible compassionate collaboration that happens with trained street outreach professionals and Homeward - the dedicated planning agency for the Greater Richmond Continuum of Care (GRCoC) – each and every day, but especially on days with extreme weather.
January 21, 2026
Most of us have seen the weather reports for this weekend’s winter storm. Any accumulation, let alone what’s forecasted, is disruptive for everyone, especially our neighbors facing homelessness.
January 14, 2026
Later this month, Homeward will organize the Winter 2026 Point in Time (PIT) count for our region. The PIT count takes place annually and has been managed by Homeward since 1999.
By Elizabeth Handwerk January 6, 2026
“There are so many people who are one check or one job loss away from homelessness. We all need to be kind to each other.”
By Jen Johnson December 23, 2025
This holiday week, our community of partners proved once again that we do better work together.
By Elizabeth Handwerk December 19, 2025
After more than 20 incredible years with Homeward, Melanie McDonald embarks on a well-earned retirement.
November 24, 2025
As the Richmond region continues to become a more expensive place to call home, we see elevated rates of poverty, housing instability, and homelessness.
November 18, 2025
The Richmond region got its first blast of winter recently. As the winter season approaches, we all brace for cold days and colder nights. Winter is always an especially difficult time for our neighbors pushed into homelessness. Homeward staff have been working diligently with Greater Richmond Continuum of Care (GRCoC) partners to prepare for the additional challenges that come with cold weather.
November 17, 2025
As we recognize Hunger and Homelessness Awareness Week from November 16th – 22nd, we’re reminded of the important role that emergency shelters play in our region’s coordinated and collaborative response to homelessness. In fact, many people are often surprised to learn how many emergency shelters operate throughout our region and the number of meals they provide.