Staff Spotlight: Vicki Wise

May 22, 2025

“Engaging with people and building community motives me.”

Q: How did you get into homeless services as a field of work?

A: I first started in the field in an AmeriCorps position working with families at a local shelter in 2014. I loved the creative nature of the work and the families that I worked with. After obtaining my Master’s in Social Work (MSW) degree in 2017, I began a job as an outreach worker and my passion for the field continued to grow.


Q: What’s your job at Homeward and has it evolved since you first joined?

A: I am the Community Engagement Coordinator. I started with Homeward as the Youth Programs Coordinator, focusing on working on programs for homeless youth in the region, aged 18-24. In my current position, I am able to use various aspects of my past experiences working in shelter and outreach, which helps me to understand our homeless services network and connect more deeply with a wide variety of community members.


Q: What are some parts of your job that you enjoy?

A: I love to engage with our partners across the region. I enjoy being able to develop and deliver trainings and events to support the work being done by partners in the field.


Q: Is there anything you wish more people knew or understood about homeless services as a field of work?

A: Homeless services is a complex system that can take time to fully understand. Luckily, I work in training, so I am designing additional trainings to break down this complex system and make it easier for more people to understand and engage in a way that is meaningful for them.


Q: What motivates you?

A: Engaging with people and building community motivates me.


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Rayne is a MSW student at VCU's School of Social Work and this year's Coalition Support Intern at Homeward. We asked for her perspective on the connections between social work and homeless services now that she's been with us for a few months.
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Iain De Jong of Org Code Consulting shared a video today “Want to help with homelessness? Do this. Not that.” This is one of the best summaries of how all of us can be a part of addressing the homelessness crisis in our community. The video is only 7 minutes, and Iain is always worth listening to but here is my summary of what touched me.
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By Elizabeth Handwerk March 17, 2026
“It is rewarding and meaningful to know that accurate data directly impacts planning and service delivery for people experiencing homelessness.”